Refund & Cancellation Policy

At Marquise Jewels, we take great pride in offering handcrafted, gold-plated statement jewelry that is meticulously curated from skilled artisans across India. Each piece is designed with precision and care, ensuring quality and exclusivity.

No Exchange, No Refund Policy

Due to the handcrafted nature of our jewelry and hygiene reasons, we maintain a strict No Exchange & No Refund policy. Once an order has been placed, it cannot be canceled, exchanged, or refunded under any circumstances.

Exceptions

We ensure that every piece undergoes thorough quality checks before dispatch. However, in the rare event that you receive a damaged or defective item, please reach out to our customer support team within 24 hours of delivery with clear images and order details. After verification, we may provide a replacement for the same product at our discretion.

Order Cancellations

Once an order is confirmed, it cannot be canceled as we begin processing it immediately. We encourage customers to carefully review their selections before completing their purchase.